Privacy Policy - iRobots Academy

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of information when you use iRobots Academy services. It also explains your privacy rights and how applicable laws protect you.

We use your personal data to provide and improve our educational services. By using the platform, you consent to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have defined meanings as outlined below, whether used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for a parent or user to access the platform's services.
  • Affiliate: Any entity in which the Academy owns or is owned by 50% or more.
  • Cookies: Small files stored on your device to track usage activity and improve user experience.
  • Academy / We / Us: Refers to iRobots Academy, an online educational platform operating in the Middle East and North Africa.
  • Device: Any device that can access the service, such as a mobile phone, computer, or tablet.
  • Personal Data: Any information that can directly or indirectly identify a specific person.
  • Service: Refers to iRobots Academy's website and educational platforms.
  • Service Provider: Any third party that processes data on behalf of the Academy to provide or improve the service.
  • Usage Data: Data collected automatically when using the service.
  • You: Refers to the parent or user who uses the service on their own behalf or on behalf of a child.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask you to provide certain information, including:

  • First name and last name
  • Email address
  • Phone number
  • Child's educational data (age, educational stage, courses)

Usage Data

Usage data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visit
  • Duration of interaction with the platform
  • Other diagnostic data

When using the platform via mobile, we may collect additional information such as device type and operating system.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve platform performance and analyze usage, including:

Types of Cookies We Use:

  • Essential Cookies: To enable platform operation and login functionality.
  • Consent Cookies: To know whether the user has agreed to the cookie policy.
  • Functional Cookies: To remember user preferences such as language and login details.

You can control cookies through your browser settings, but disabling them may affect some platform functionality.

Use of Personal Data

iRobots Academy uses data for the following purposes:

  • Operating and maintaining the educational platform.
  • Managing parent and student accounts.
  • Processing subscriptions and educational courses.
  • Communicating with parents regarding updates or payments.
  • Sending educational information or offers (unless declined).
  • Improving content and service quality.
  • Complying with legal obligations.

Sharing Personal Data

We may share personal data only in the following cases:

  • With technical service providers or payment gateways.
  • With Academy affiliates.
  • If required by law.
  • With explicit consent from the parent.

Data Retention

We retain personal data only for the period necessary to achieve the purposes outlined in this policy, or to comply with legal and regulatory obligations.

Data Transfer

Data may be processed or stored on servers inside or outside your country of residence. By using the platform, you consent to this transfer, with our commitment to applying appropriate security standards.

Deleting Personal Data

Parents have the right to:

  • Request access to data.
  • Modify or update data.
  • Request deletion of child's data or account.

We may retain some data if legally required.

Legal Requirements

We may disclose data if necessary to:

  • Comply with the law.
  • Protect the Academy's rights.
  • Prevent or investigate any misuse.
  • Protect user safety.

Data Security

We use appropriate security measures to protect data, noting that no method is 100% secure online.

Children's Privacy

iRobots Academy services target children, and data is collected with explicit consent from parents. We do not collect any data without the parent's knowledge and consent. If any violation is discovered, the data is immediately deleted.

Links to External Websites

The platform may contain links to other websites, and we are not responsible for their privacy policies or content.

Changes to Privacy Policy

We may update this policy from time to time. Users will be notified of any material changes via the platform or email.

Contact Us

For any inquiries regarding the privacy policy, please contact us via:

  • Email: help@irobotsacademy.com
  • Phone: +201004015112 / +966561644206